FAQ

Q: Do I have to have a computer with Internet access?
A: No. You do not have to have access to the Web in order to have a website that others can see. However, with Internet access (called "dial up access") from your PC you are able to visit your website and answer email questions from your site visitors/customers.

You can use AOL, another large provider or choose a local provider. This website: www.thelist.com will help you find the one that best serves your area code. 

Q: How will people find my website on the Internet?
A: We will submit your web address (URL) to the major Internet search engines. Targeted advertising is crucial to the success of your website. We recommend printing your site address on everything you send out; such as letterhead, business cards, invoices, etc. 

Q: What are search engines?
A: Search engines are like Internet libraries. They assist users in finding information and sites on the Internet. It requires concerted effort to continue to show up in the top 10 major search engines as the number of websites is exploding exponentially. Did you know…only 20-30% of all activity is being generated by search returns. It is important to link to non-competing businesses, such as through an affiliate program, and to market through other means. This provides more opportunities for qualified audiences to find your website.

Q: What are keywords and metatags?
A: Keywords and metatags are words used by search engines to index your web pages in their directories. If a person is asking a search engine to query on a keyword and that keyword is on your webpage, your page could be returned as a possible match. This would let the person know about you so he or she can visit. Millions of people are using search engines during any time of day and night.

Q: Are statistics on how many people are accessing my site important?
A: Website reporting is essential to the long-term success of your website. You should monitor the visits to your site as this will let you know the interests of your customers. The information will also give insights as to the effectiveness of other marketing efforts. Information about the traffic to your website is available on a monthly basis if you subscribe to one of our hosting packages that supports online reporting or you may elect reporting as an option.

Q: How long before I can have my business online on the Internet?
A: Depending on the content and programming involved, we can usually have your website online in 2 to 4 weeks .

Q: Can I update the site myself?
A: Yes. If you are web-savvy and can afford the time to do this, we can set you up with FTP and passwords to perform the site updating yourself.

Q: Can I just have you update my site whenever I need it?
A: No problem. You can contract us at any time to update your site at our regular hourly rates. Call us for current pricing and an estimate of work to be completed.

At any time we would be glad to work with you to create additional pages for your site. Call us at 800-736-8481to discuss your needs.

See monthly reporting for details on the reports that can give you insights into site updating.

Q: Does having custom work make site maintenance more expensive?
A: Not necessarily. Our Site Updating Plan is based on the size of your site, yet the limits for each package are fairly broad.

Your maintenance and reporting costs are based on the Hosting Plan you choose. This depends on your size requirements and also features you require. We will work with you to set you up on the most cost-effective plan for your needs.